February 08, 2005

TRAVELOCITY = ASSWIPES I had

TRAVELOCITY = ASSWIPES

I had been trying to get a low fare so I could attend the Bad Example Family Reunion, did my morning check when I got to work and saw a fare through Travelocity on Spirit Airline for $231. Great in my price range, I book it through Travelocity and get excited and emailed a bunch of people saying I'm coming.

Go back (5 minutes later) just to double check on my reservation and find a note saying there is a status change and to contact Travelocity. I call, they tell me I don't have a reservation but they have no idea why and I should contact Spirit. I call Spirit and they say I do not have a ticket and they never offered fares at $231, I should call Travelocity. I call Travelocity and tell them what Spirit said and say I want to know now if I have a ticket or not. Travelocity says they will call Spirit and find out, they will put me on hold and then conference me when they get through to Spirit. Well 20 minutes later and me having gotten through to Spirit 3 times with no wait I hang up because I know Travelocity is just screwing with me. I call Travelocity back and demand a Supervisor and want to know why they are selling fares at rates the airline doesn't offer flights at. Travelocity claims that the airlines can change their prices at any time and revoke my ticket if they don't want to accept it at that price. HUH? Why would they offer a ticket at a price and then revoke the price when someone buys it at that price? Travelocity did offer to check prices and offer me a fare at the current going rate. Sounds to me like they publish a price to get you in and then when it's not really offered at that price try to upsell you into the current rate.

Hey, travelocity, bite my big, white, hairy ass.

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I tell you, don't f*ck with me.

Posted by Quality Weenie at February 8, 2005 09:26 AM
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